Technical Support

If you are currently an Art of Chat customer and are in need of technical support, please take a look at our Customer Service Portal where you can quickly find answers to many of your product questions or enter a support case. You can also find several how-to videos on our YouTube channel. Click here to view our Support Policy.

Please Note:

• ALL REQUESTS received between 9:00 AM and 6:00 PM EST (7:00 AM and 4:00 PM MST), Monday through Friday, will be contacted within 24 hours.
• Cases entered will be contacted in the order in which they are received.
• Elite & Premium support customers will be placed at the head of the queue and attended to by the next available top-tier Support Engineer.

Benefits included with Elite Support

• Guaranteed 4-hour support response time
• Priority queue placement
• Top tier engineer
• Free professional voice recordings
• Free custom designed reports

Contact Support